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Frequently Asked Questions (FAQ)


What does a water softener do?

A water softener removes hardness minerals like calcium and magnesium from your water. These minerals cause scale buildup in plumbing, spots on dishes, dry skin, and reduced appliance efficiency. A properly installed water softener replaces hardness minerals with a small amount of sodium or potassium through a process called ion exchange, giving you softer, cleaner water throughout your home or business.

What is the best water softener?

 As the largest water conditioning system manufacturer in the world, EcoWater Systems carries multiple top of the line quality water softeners tailored for the specific water needs of any home or business. All our softeners are backed by the fewest moving parts and the most comprehensive warranties in the industry! 

How do I know if I have hard water?

Common signs of hard water include:

  • White scale buildup on faucets and showerheads
  • Spots or film on dishes and glassware
  • Soap that doesn’t lather well
  • Dry skin or dull hair after showering
  • Reduced lifespan of water heaters, dishwashers, and washing machines

The most accurate way to know is to test your water hardness, which can be done quickly by a water professional.

Is hard water common in Southern Minnesota?

Yes. Hard water is extremely common in Southern Minnesota due to the region’s limestone-rich geology. Many homes and businesses in the area have hardness levels that can cause scaling, appliance damage, and soap inefficiency if the water is not treated.

What contaminants can be found in well water?

Private well water may contain naturally occurring contaminants such as:

  • Iron
  • Manganese
  • Hydrogen sulfide (rotten egg odor)
  • Hardness minerals
  • Sediment
  • Bacteria

Testing your water is the best way to determine what treatment solutions may be needed.

Why does my water smell like rotten eggs?

A rotten egg smell in water is usually caused by hydrogen sulfide gas. This can occur naturally in groundwater or be produced by bacteria in plumbing or water heaters. Water filtration systems designed for sulfur removal can eliminate the odor and improve water taste.

Why is there orange or brown staining in my sinks and toilets?

Orange, brown, or reddish stains are typically caused by iron in the water. Iron is common in well water and can stain fixtures, laundry, and appliances. Iron filtration or specialty water softeners can remove the iron and prevent staining.

Do I need a water filter if I already have a water softener?

A water softener and a water filter serve different purposes.

  • Water softeners remove hardness minerals.
  • Water filters remove contaminants such as chlorine, sediment, sulfur, and other impurities.

Many homes benefit from using both systems together for complete water treatment.

How long does a water softener last?

A high-quality water softener typically lasts 10–20 years with proper maintenance. Regular salt refilling and occasional servicing help ensure the system continues operating efficiently.

Will a water softener increase my water or salt usage?

Modern high-efficiency softeners, like those made by EcoWater Systems, are designed to minimize both salt and water use. Smart technology monitors household water usage and regenerates only when necessary, reducing operating costs.

How often should I test my water?

It’s recommended that homeowners and business owners test their water annually, especially if they rely on a private well. Water conditions can change over time, and regular testing ensures your treatment system is still addressing any issues.

Can a water treatment system improve drinking water taste?

Yes. Drinking water systems such as reverse osmosis filtration remove impurities, dissolved solids, and contaminants that affect taste and odor, providing cleaner and better-tasting water directly from your tap.

How do I choose the right water treatment system?

The best system depends on your specific water chemistry. A professional water test identifies hardness levels and contaminants so the correct solution can be recommended for your home or business.

 

If you live in Southern Minnesota and have questions about your water quality, EcoWater Systems offers professional water testing and customized treatment solutions.

 

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Phone Numbers

  • Redwood Falls: 507-644-5436
  • Willmar: 320-235-8040
  • New Ulm: 507-233-2418
  • Mankato: 507-345-4688
  • Toll Free: 800-SOFT-H20